Free «Al-Futtaim Logistics ISO Business Excellence Proposal» Essay

Al-Futtaim Logistics ISO Business Excellence Proposal


Business excellence is a critical factor in the success of a business. It entails the use of principles of quality management and business management tool to enhance the performance of the organization through management of its processes, focus on customers and increasing stakeholder value. Al Futtaim Logistics has a unique business excellence model, based on ISO 9000 that has been instrumental in the success of the organization. This is a proposal for the examination of the implementation of business excellence model at Al Futtaim Logistics

Al Futtaim Logistics

Al Futtaim Logistics is leading provider of supply chain solutions (Al Futtaim Logistics, 2013). The organization was established in 1980 and has emerged as a leading provider of logistical services providing continuous flow of door to door delivery of goods in the world through a combination of its global road transport services, sea and air transport. It also provides warehousing services.

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ISO 9001:2008

Excellence model this organization has implemented is the ISO 9001:2008, which is a standard provided by the International Organization for Standardization. It is a standard that is accepted worldwide.  This standards focus on enhancement of quality management systems focusing on provision of quality service to customers.


The evaluation will seek to estimate how the organization Al Futtaim Logistics has implemented the quality management principles espoused by ISO 9001:2008. It will also evaluate outcomes that the organization has realized through implementation of the quality management systems. Various authoritative sources of literature will be used to provide data on the quality management systems at the organization.

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Business excellence models are critical for the success of organization. The success varies depending on how the models are applied in relation to the circumstances of the organization. This proposal proposes an examination and evaluation into the application of the ISO 9001:2008 based quality management systems at ISO 9001:2008.

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